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  • If you are inquiring about an order you received, please include your order number.

Frequently Asked Questions

How long will it take to get my order?

All orders on are processed as quickly as possible, typically within 48 hours. Orders placed during weekends and holidays are processed on the next business day. Once an order is processed and shipped, you will receive an email confirmation. Our orders typically take 3-7 business days to be delivered in the United States, and 10-15 business days for international shipments, once they have been processed and shipped. See Shipping Policy.

Can I order products outside of the US?

We do ship internationally, and we subsidize our international shipping rates for the benefit of our customers around the world. However, international shipping can sometimes incur additional costs, i.e., taxes, duties and brokerage fees. These charges can vary and are not easily calculated at time of sale.  Customers should be prepared to pay these fees at time of delivery. We apologize in advance for any inconvenience. See Shipping Policy.

Is my personal information secure?

At Wisdome Organics we take privacy and security very seriously. All your personal information will be kept in the strictest confidence. We will never sell your email or any other information we collect to a third party.

All purchases made on are passed through a secure server.  Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way; it is not stored on our website. See Privacy Policy.

Are your products formulated with parabens or sodium lauryl sulfates?

No. Wisdome Organics products are formulated with no parabens or sodium lauryl sulfates.

Are your products tested on animals?

No. None of our ingredients or products are tested on animals.

Are your products vegan?

We define vegan as products that do not contain ingredients sourced from animals. All of our shampoos and conditioners are vegan.

Is your packaging recyclable?

Generally our product packaging is recyclable. Check the recycled symbol and your local recycling company to determine how to recycle.

Do you have a contact for press inquiries?

Yes. Please contact